Emails

ConsignCloud can automatically keep your consignors in the loop by email, so you don't have to send status updates yourself. Note that this feature is only available on the Pro plan.

Types of emails

Emails can be sent automatically in the following circumstances:

1. Items Received - Sent when items have been added to your store.

2. Items Returned to Owner – Sent when items have had their status changed to either "To Be Returned" or "Returned"

3. Items Sold – Sent when a consignor's items have sold

4. Layaway Reminders – Sent at intervals to remind a customer if their layaway sale is going to expire

5. Payout Receipt – Sent when you pay out a consignor

6. Receipt – Sent to customers after a purchase

7. Welcome Email – Sent when you add a consignor to your store

Each of these emails can be customized further for details like sending right away or at the end of a day.

There are also a couple manual emails for Account Status and Portal Invitations.

Making emails match your brand

You can customize how your emails look on the email customization page where you can set your logo, accent color, and change the footer text or add social media links.